Piersland House Hotel Troon, Troon

I had a pleasant stay at the hotel. The rooms were clean and spacious, though a bit on the small side. The staff was helpful, but there was an issue with adjusting the heating and getting a fan for the room. Overall, it was a decent choice for accommodation.

The hotel had a nice ambiance with a designated area for quieter conversations away from the band noise at the back. The rooms, although overlooking the kitchen, felt a bit dark and in need of freshening up, with potential room for improvement in staff training. The service was welcoming and comfortable with helpful staff for booking needs, albeit with room for improvement in terms of value for money. The location was pleasant near Troon and the sea, yet needs work to maintain its stars. The dining experience was decent but not exceptional, with room for improvement in ensuring food quality. Overall, a satisfactory stay with room for enhancements.

My stay at the hotel was a delightful experience overall. The rooms, though modern and well-equipped, were a bit noisy and had small showers. The staff provided exceptional service, being very helpful and efficient, but the room service unexpectedly made changes to my booking without consulting me. The location was fantastic, right on the cycle route and offering a relaxing atmosphere, although the original building had some noise issues and small showers. The dining experience was lovely with attentive staff, despite some minor downsides. The facilities were great, providing all necessary amenities for a comfortable stay.